My Values · Support
Need help?
Questions about the My Values app, your account, or something not working? Send us a note and we'll help. We usually reply within one to two business days.
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We'll be in touch, usually within one to two business days.
Common questions
- How do I delete my account and data?
- In the app, open Settings and choose to delete your account. Without the app, use the account-deletion page below. Deleting removes your login and all family data, including AI Advisor conversations.
- How is my family’s information handled?
- My Values collects only what it needs to work, shows no ads, and uses no third-party tracking or analytics. Full detail is in the My Values Privacy Notice below.
- I need urgent help for my family.
- This page is for app and account support. For family or wellbeing support, use the helplines and partner organisations listed in the app’s Support tab.